This course is designed for business professionals at any level of AI familiarity who want to move from understanding AI to actually using it. Participants build a clear picture of what AI is and where it already creates value, then get hands-on with the everyday tools reshaping how business gets done: Microsoft Copilot, Claude and Power Automate. The course covers the practical skill of writing a good AI prompt and applies it directly inside real Microsoft 365 and Claude tasks, then shows how automation can take repetitive work off your plate entirely. It closes with each participant committing to one concrete change they'll make in their own role.

This course looks at the skills and techniques needed to delegate effectively. It's not just about getting the job done, but giving your team more confidence, making them feel important and letting them show what they are capable of.

This course is designed for business leaders, managers and employees who want to understand the fundamentals of artificial intelligence, address common misconceptions and fears, and explore how AI can genuinely change the way their organisation works. The course demystifies AI concepts, builds confidence around responsible use, and looks at practical ways to use AI to stay competitive in a fast-moving landscape.

This course explores what we mean by organisational culture, the value of a positive working environment and understanding how our own values and behaviours can influence this.